Terms of service

Welcome to RadhaRaju Silks and Sarees!

These Terms & Conditions (“Terms”) govern your use of our website and the services offered by RadhaRaju Silks and Sarees (collectively referred to as the “Services”). By accessing or using our website, you agree to comply with and be bound by these Terms.

1. User Eligibility

Our Services are available only to individuals who are at least 18 years of age and capable of entering into legally binding agreements under applicable laws. By using this website, you confirm that you meet these eligibility requirements.

2. User Account

You may be required to create an account to access certain features of the website.

You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • Restricting access to your account

  • All activities conducted under your account login details

RadhaRaju Silks and Sarees shall not be liable for any loss or damage arising from failure to safeguard your account information.

3. Orders and Payment

By placing an order on our website, you agree to:

  • Provide accurate, current, and complete information

  • Ensure payment details are valid and authorized

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Cancel orders due to product unavailability

  • Cancel orders due to pricing or typographical errors

  • Cancel orders flagged as fraudulent transactions

All product prices are listed in Indian Rupees (INR) unless specified otherwise. Accepted payment methods will be displayed during checkout.

4. Shipping & Returns

We offer both domestic and international shipping through our logistics partners.

Shipping charges are calculated at checkout based on:

  • Product weight

  • Package dimensions

  • Delivery location

Detailed information regarding delivery timelines, returns, and exchanges can be found on our Shipping Policy and Return & Exchange Policy pages available on the website.

5. Intellectual Property

All content on this website, including but not limited to:

  • Product images

  • Designs

  • Logos

  • Text

  • Graphics

  • Trademarks

are the exclusive property of RadhaRaju Silks and Sarees or its licensors and are protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.

6. User Conduct

By using our website, you agree not to:

  • Violate any applicable laws or regulations

  • Infringe upon the intellectual property rights of RadhaRaju Silks and Sarees or third parties

  • Upload or transmit harmful, unlawful, or malicious content

  • Interfere with the proper functioning of the website or Services

7. Disclaimer of Warranties

All Services and materials on this website are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We disclaim all warranties including, but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

8. Limitation of Liability

RadhaRaju Silks and Sarees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

  • The use or inability to use our website

  • Unauthorized access to or alteration of your data

  • Any other matter relating to our Services

9. Termination

We reserve the right to suspend or terminate your access to our website or Services at any time, without prior notice, for conduct that violates these Terms or is deemed harmful to our interests.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

11. Entire Agreement

These Terms constitute the complete agreement between you and RadhaRaju Silks and Sarees regarding your use of the website and Services.

12. Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on this page. Continued use of the website after any updates indicates your acceptance of the revised Terms.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us through the Contact Us page available on our website.

Phone Number: +91 988-5764-355
Email Id: radharajusilks@gmail.com