Privacy policy

Effective Date: Feb 25, 2026

This Privacy Policy describes how RadhaRaju Silks and Sarees (“we”, “us”, or “our”) collects, uses, and discloses your information when you access or use our website and services.

Information We Collect

We collect different types of information from users of our website, including:

Personal Information

This includes information that can be used to identify you, such as:

  • Full Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

  • Payment Details

We collect this information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact our customer support

Usage Data

This includes information regarding how you interact with our website, such as:

  • Pages visited

  • Products viewed

  • Search queries

  • Time spent on pages

This data is collected using cookies and similar tracking technologies.

Device Information

We may also collect information related to the device you use to access our website, including:

  • Device Type

  • Operating System

  • Browser Type

  • IP Address

  • Device Identifiers

How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders and transactions

  • To deliver products and services

  • To provide customer support

  • To personalize your shopping experience

  • To send updates, promotional, or marketing communications

  • To analyze website usage and improve our services

  • To comply with applicable legal obligations

Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (such as payment gateways, shipping partners, and marketing platforms).

These third-party providers may operate in India or other countries and are obligated to protect your data in accordance with applicable privacy standards.

We may also disclose your information:

  • When required by law

  • To comply with legal processes such as court orders or subpoenas

  • To protect our rights, property, or safety

  • To prevent fraud or security issues

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Monitor website traffic

  • Store user preferences

  • Improve website functionality

  • Analyze customer behavior

Cookies are small data files stored on your device that may contain anonymous identifiers.

You can choose to disable cookies through your browser settings. However, doing so may affect certain features and functionality of the website.

Your Choices

You have control over your personal information:

  • You may choose not to provide certain information, though this may limit access to some features

  • You can unsubscribe from promotional emails using the unsubscribe link provided

  • You can manage cookie preferences through your browser settings

Data Security

We take appropriate and reasonable security measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure.

However, please note that no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your data.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal information, please contact us immediately. Upon verification, we will take necessary steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

We encourage users to review this page periodically to stay informed about how we protect their information.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the Contact Us page available on our website.

Phone Number: +91 988-5764-355
Email Id: radharajusilks@gmail.com